In the wake of a disaster, such as hail, wind, tornado, earthquake, fire, water leaks, or flood, homeowners should be able to expect that their insurer providers will be there to uphold their end of the bargain. Sadly, many insurance companies fail to adequately assess the damages that are caused by a disaster, thereby, failing to fairly compensate policyholders when they need it most.

It is important to keep in mind that insurance companies are businesses; thus, they will do everything to pay as little as possible on claims filed by policyholders. That means your insurance provider will send out their own claims adjuster to determine the extent of damages on your property, and there is a good chance they will not be as thorough as you would hope. If your damages need assessment, you should consider working with a licensed public insurance claim appraiser who can help you make sure you are treated fairly.

In the website of United Policyholders, it is said that if your home has been damaged or destroyed, you are likely to feel overwhelmed by the loss and by the repair, replace and recovery process that lies ahead. If your property was insured, that insurance policy is the best vehicle to get you back home. If this is your first experience with a large insurance claim, recognize that it’s basically a business negotiation.

Insurance adjusters and public insurance claim appraisers are both insurance claim professionals, however, during an insurance claim process, there is one key difference in their roles. Insurance adjusters act on behalf of the insurance company that employed them, while appraisers are persons appointed by interested parties to ascertain and state the true value of goods or real estate.

Thus, in the event of disagreement between an insurer and an insured with regard to the value or the amount of insurance claim loss, appraisal could be an alternative to a lawsuit, whether the issue is:

  • Repair or replacement of damaged properties;
  • A settlement offer on your property damage insurance claim that you believe is underpaid;
  • You believe that damage to your property warrants full replacement, but your insurance company just wants to repair;
  • You have damage to your property but your insurance company disagrees;
  • Your claim has stalled out; or
  • Your claim been denied.

For property owners in Texas, providing Texas insurance claim help are public appraisers or public insurance claim adjusters who, in the event of a disaster, do not just focus on the visible, surface-level damage a disaster may have caused, but look for structural and other hidden damages that your home may have sustained. Only after they have fully assessed the total damage will they determine whether what you will need is repair or replace what can and should be replaced.